Privacy Policy

Smashed Windows & Doors

Crestmead, QLD 4132
Last updated: January 2026

Overview

Smashed Windows & Doors is committed to protecting your privacy.
This policy explains how we collect, use, store, and protect your personal information when you visit our website or use our glazing services.

We follow the requirements of the Information Privacy Act 2009 (Qld).

Information We Collect

We may collect the following types of personal information:

Your name
Phone number
Email address
Service address
Details about your glazing or repair request
Photos you upload or send
Payment information (processed securely through third‑party providers)
Website usage data (cookies, analytics, IP address, device information)

How We Collect Information

We collect information when you:

Submit a form on our website
Request a quote
Contact us by phone, email, or social media
Book a service
Interact with our website (cookies, analytics)

Why We Collect Your Information

We use your information to:

Provide glazing, repair, and emergency services
Prepare quotes and invoices
Communicate with you about your job
Improve our website and customer experience
Meet legal, insurance, and record‑keeping requirements

Sharing Your Information

We may share your information with:

Our staff and contractors
Payment processors
Website hosting and analytics providers (e.g., Wix, Google Analytics)
Insurers or assessors (if relevant to your job)
Law enforcement or regulators if required by law

We never sell your personal information.

Data Security

We take reasonable steps to protect your information from:

Unauthorised access
Loss
Misuse
Modification
Disclosure

Some information may be stored on secure third‑party platforms that use industry‑standard security measures.

Cookies & Website Collection

Our website uses cookies and analytics tools to understand how visitors use our site and to improve performance.

You can disable cookies in your browser settings.

Social Media

If you interact with us on Facebook, Instagram, or other platforms, those services may collect your information according to their own privacy policies.

Access & Corrections

You may request access to, or correction of, the personal information we hold about you.
Contact us using the details below.

Data Breaches

If a data breach occurs that could cause serious harm, we will take reasonable steps to notify affected individuals and manage the breach appropriately.

Third‑Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.

Contact Us

For questions about this Privacy Policy or to make a privacy request, contact:

Smashed Windows & Doors
Logan, QLD 4132
Email: smashedglass@mail.com
Phone: 0478594199